Integrated Services

Brief Description/Aims of the Group:  

Over the past year and a half children and young people involved in Investing in Children have been working on the Integrated Services Project- One Point. Durham County Council received £6.7million pounds to develop 10 centres across the County for Children, Young People and their families to access if they need support, advice and information on a variety of issues.

Within the ten One Point centres (hubs) workers have joined together to create a service for all and work as an Integrated Team. Workers that are now in the team include; health visitors, school nurses, youth workers, connexions workers, CASH workers, family workers, behaviour support, anti bullyingh etc....   

Children and Young People from Investing in Children have been working with the programme board to ensure that their views are being listened to and acted upon with the developments of the One Point Service.  This includes the development of The Promise.

Location of work: 

The work is County Wide and there are currently Children and Young Peoples groups meeting regular in the following areas:

• Seaham
• Peterlee
• Ferryhill
• Newton Aycliffe
• Chester le Street
• Consett
• Stanley
• Barnard Castle
• Durham
• Bishop Auckland

To find out more about the One Point hubs please follow this link: One Point Service

Work to Date:

• Designing a "Promise" for the service which has been adopted by the Programme Board and will be displayed within the hubs.
• Looking at and shaping the design of the buildings (hubs)
• Involvement in the marketing of the service
• Involvement in the interior decor including furniture and colour schemes
• Suggesting and voting on the name for the Service "One Point"
• Involvement in shaping the logo and branding of One Point
• Site Visits
• Sharing there ideas for the services website
• Young people have been involved in planning what should be delivered in school assemblies regarding One Point as well as what should be delivered to One Point staff during their induction programme.

Plans for the Future:

Investing in Children Agenda days - Children and Young People using the One Point service will be invited to attend an adult free event ran by children and young people every three months. The aim of the agenda days is to gain views and opinions of service users in order to evaluate and improve One Point, as well as consider how each Hub is sticking to the Promise.  Investing in Children will support this process and work with hub managers and staff to feedback and address any issues.

Investing in Children Membership - IiC staff will support each of the One Point Hubs to achieve Investing in Children Membership. (The Investing In Children Membership Scheme recognises and celebrates examples of imaginative and inclusive practice. Investing In Children members are those services that can demonstrate a commitment to dialogue with young people that leads to change)

Meeting Times and Dates:

Meetings happen regularly in each of the areas. Please contact   

Workers Name and Contact details: 

Eleanor Caldwell (Barnard Castle, Consett and Stanley Hubs)

eleanor.caldwell@durham.gov.uk

03000 261507

Rob Johnson (Chester le Street, Ferryhill and Newton Aycliffe Hubs)

robert.smith-johnson@durham.gov.uk

03000 261510

Darren Howell (Durham and Bishop Auckland Hubs)

darren.howell@durham.gov.uk

03000 261509

Michelle Morton (Seaham and Peterlee Hubs)

michelle.morton@durham.gov.uk

03000 261508

Reports/Articles: